Account Deletion & Data Request

Last updated: 01.06.2026

Swipe Pro Infinity respects your right to control your personal data. We provide two ways for you to delete your account and remove all associated data permanently.

1. In-App Account Deletion (Recommended)

The fastest and most secure method to delete your data is directly within the Swipe Pro Infinity app client:

1 Open the Swipe Pro Infinity app on your device.

2 Tap on the gear icon or navigate to the Settings (Spieler Profil) screen from the main menu.

3 Tap the red "KONTO LÖSCHEN" button at the bottom of the screen.

4 Review the warning message and confirm your deletion request.

5 Re-authenticate via the popup when prompted (requires you to sign in with your active Google or Apple ID again to confirm ownership).

6 Your account deletion will execute immediately. The app will clear local storage and reload.

2. Manual Deletion Request

If you have uninstalled the app, lost your device, or cannot perform the in-app deletion, you may request manual deletion of your account. Please send an email with your request to the developer contact address:

roetzbusiness@gmail.com

To help us verify account ownership and process your request within 7 business days, please include the following details in your email:

Your exact in-game display name (Spielername)
The email address or user identifier associated with your Google or Apple Sign-In

What Data is Deleted?

Upon successful execution of your deletion request, the following information is permanently and irreversibly removed from our systems:

Profile & Progress: Your account identifier (UID), player name, and overall progression.
Currencies: All coins (🪙) and gems (💎) balances.
Unlocks: All unlocked skins, themes, and sound effect kits.
Leaderboard Entries: Your high scores and rankings are completely removed from both all-time and weekly leaderboards across all leagues.
Quests & Achievements: Progression on active quests and completed achievements registry.

Warning: Once deleted, your game progression, highscores, and content unlocks are permanently lost. We cannot restore deleted account data under any circumstances.

What Data may be Retained?

To comply with legal obligations, financial audits, security policies, and payment processor (Google Play Billing or Apple App Store) regulations:

Billing and In-App Purchase Records: Transaction IDs, invoice numbers, purchase amounts, and storefront identifiers are retained by the respective application store (Google or Apple) for tax and accounting audits. This billing data is stored separately and is no longer linked to any game profile.
Aggregated Logs: Anonymized game performance reports and app statistics may be retained for analytic analysis. These logs do not contain personal identifiers, emails, names, or device IDs.

Contact Us

If you have questions regarding account deletion or data privacy, please reach out to us:

roetzbusiness@gmail.com